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Frequently Asked Questions
Shipping Information.
At the moment we ONLY ship to the Continental US. For Alaska , Hawaii & Puerto Rico, please call us for shipping costs. We ship Monday – Friday.
Orders are shipped within 1-2 business days.Shipments are usually sent via Fedex Ground or USPS.Tracking information will be provided whenever it's possible Our shipment is always insured.
Payments.
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file).
Exchanges (If applicable).
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@chassisking.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a tracking shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
